Privacy policy

Last Updated: June 2, 2026

Lunar Hobby operates this store and website—including all related information, content, features, tools, products, and services—with the aim of providing you (the customer) with a comprehensive shopping experience (collectively referred to as the "Service"). Lunar Hobby is powered by Shopify technology, which enables us to provide our services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any part of the Service, you acknowledge that you have read and understood the information collection, usage, and disclosure practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "Personal Information," we refer to information that identifies you or that can be reasonably linked to you or another individual. Personal Information does not include information that is collected anonymously or has been de-identified—that is, information that cannot identify you or cannot be reasonably linked to you. Depending on how you interact with the Service, your place of residence, and as permitted or required by applicable law, we may collect or process the following categories of Personal Information, including inferences drawn from such information:

Contact Details: Includes your name, address, billing address, shipping address, phone number, and email address.
Financial Information: Includes credit card, debit card, and bank account numbers; payment card information; financial account details; transaction details; payment methods; payment confirmations; and other payment-related details.
Account Information: Includes your username, password, security questions, preferences, and account settings.
Transaction Information: Includes items you have viewed, added to your shopping cart, added to your wishlist, purchased, returned, exchanged, or cancelled, as well as your past transaction history.
Communications with Us: Includes information you provide when communicating with us—for example, the content you submit when making an inquiry to customer support.
Device Information: Includes information about your device, browser, or network connection; your IP address; and other unique identifiers. Usage Information: This includes information related to your interactions with the Service—for example, how and when you browse or interact with the Service.
Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: This includes instances when you create an account, visit or use the Service, contact us, or otherwise provide your personal information to us;
Automatically through the Service: This includes information derived from your use of our products or services, the devices you use when visiting our website, and information obtained through cookies or similar technologies;
From our service providers: This includes instances when we engage them to provide specific technical services, or to collect or process your personal information on our behalf;
From our partners or other third parties.
How We Use Your Personal Information

Depending on how you interact with us or the type of services you use, we may use your personal information for the following purposes:

Providing, tailoring, and improving the Service: We use your personal information to provide the Service, including fulfilling contracts entered into between you and us; processing your payments; completing your orders; remembering your preferences and items of interest; sending account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging for shipping; assisting with returns and exchanges; enabling you to post reviews; and creating a personalized shopping experience for you—for example, by recommending products related to your purchase history. This may include utilizing your personal information to more precisely tailor and improve the Service.
Marketing and advertising: We use your personal information for marketing and promotional purposes—for example, by sending you marketing, advertising, and promotional messages via email, SMS, or postal mail, and by displaying online advertisements for products or services to you on the Service or other websites, based on your previous purchases, items added to your shopping cart, or other activities while using the Service.
Security and fraud prevention: We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, and take action regarding potential fraudulent, illegal, unsafe, or malicious activities; protect public safety; and ensure the security and integrity of our Service. If you choose to use the Service and register for an account, you are solely responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other login details with others.
Communicating with you. We use your personal information to provide customer support, respond to your requests, deliver effective services, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable laws or in response to valid legal processes—including requests from law enforcement or government agencies—and for the purposes of investigating or participating in civil discovery, potential or actual litigation, or other adversarial legal proceedings, as well as to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

Sharing with Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
Sharing with business and marketing partners to provide you with marketing services and deliver advertisements. For example, we work with Shopify and third-party services to support personalized advertising based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy statements. Depending on your location, you may have the right to request that we do not share your information for the purpose of delivering targeted advertisements and marketing content based on your online activity across different merchants and websites. You may exercise your right to opt out of these uses here.
When you instruct, request, or otherwise consent to our disclosure of certain information to third parties—for instance, for product shipping purposes, or when using services via social media widgets or login integrations.
Sharing with our affiliates or other members within our corporate group.
In the context of business transactions (such as mergers or bankruptcies); to comply with any applicable legal obligations (including responding to subpoenas, search warrants, or similar requests); to enforce any applicable terms of service or policies; and to protect or defend the Service, our rights and interests, and the rights of our users or others.
Relationship with Shopify

This Service is hosted by Shopify, and Shopify collects and processes personal information regarding your access to and use of the Service in order to provide and improve the Service. Information you submit to the Service will be transmitted to and shared with Shopify—as well as potentially with third parties located outside your country of residence—for the purpose of providing and improving the Service for you. Furthermore, in order to protect, expand, and improve our business, we utilize certain enhanced features provided by Shopify. These features combine data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use the personal information collected regarding your interactions with our store, other merchants, and Shopify. In these instances, Shopify is responsible for processing your personal information, including responding to requests you make to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information, as well as any rights you may have, please visit Shopify’s Consumer Privacy Policy. Depending on your region of residence, you may exercise certain rights related to your personal information here: Shopify Privacy Portal Link.

**Third-Party Websites and Links**

This Service may contain links to websites or other online platforms operated by third parties. If you navigate to a website that is not affiliated with or controlled by us, we recommend that you review that website’s privacy and security policies, as well as its other terms and conditions. We do not guarantee, nor are we responsible for, the privacy or security of such websites—including the accuracy, completeness, or reliability of the information contained therein. Information you provide on public or semi-public platforms (including information you share on third-party social networking platforms) may also be visible to other users of this Service and/or users of those third-party platforms; furthermore, our or the third party's use of such information is unrestricted. Our provision of such links does not imply our endorsement of the content on such platforms, or of their owners or operators, unless explicitly disclosed otherwise within this Service.

**Children’s Data**

This Service is not intended for children, nor do we knowingly collect any personal information from children who have not yet reached the legal age of adulthood in their jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request the deletion of such information. As of the effective date of this Privacy Policy, we do not have actual knowledge of "sharing" or "selling" (as defined by applicable laws) the personal information of individuals under the age of 16.

**Information Security and Retention**

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." Furthermore, information you transmit to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us through insecure channels.

The length of time we retain your personal information depends on various factors, such as whether the information is needed to maintain your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute and apply only in specific circumstances; in some cases, we may legally decline your request.

Right of Access / Right to Know. You may have the right to request access to the personal information we hold about you.
Right to Deletion. You may have the right to request the deletion of the personal information we maintain about you.
Right to Correction. You may have the right to request the correction of inaccurate personal information we maintain about you.
Right to Data Portability. In certain circumstances and subject to specific exceptions, you may have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party.
Right to Opt Out of the Sale or Sharing of Targeted Advertising. Depending on your place of residence, you may have the right to opt out of our "sale" or "sharing" of your personal information, or our processing of your personal information for the purposes of "targeted advertising" (as defined by applicable privacy laws). You may exercise your right to opt out of these uses here. Please note that if you have enabled a "Global Privacy Control" opt-out preference signal while visiting our website, we will—depending on your location—automatically treat this as an opt-out request for the specific device and browser you are using to browse the site. If we are able to link the device sending the signal to a specific Shopify account, we will also apply that opt-out request to that account. To learn more about the Global Privacy Control, please visit https://globalprivacycontrol.org/. Aside from the Global Privacy Control, we do not recognize other "Do Not Track" signals that your browser or device may transmit.
Managing Communication Preferences. We may send you promotional emails, and you may stop receiving them at any time by using the unsubscribe option displayed within the emails. Even if you opt out, we may still send you non-promotional emails related to your account or orders.

 

You may exercise any of the rights mentioned above by using the specific methods provided within this service, or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have (including rights regarding the data processed by Shopify), please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of the rights mentioned above. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Depending on applicable law, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner, in accordance with the requirements of applicable law.

Complaints

If you have any complaints regarding how we handle your personal information, please contact us using the contact details provided below. Depending on your place of residence, you may have the right to appeal our decision—using the contact details listed below—or to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside of the country or region in which you reside.

If we transfer your personal information outside of the European Economic Area (EEA) or the United Kingdom, we will do so in reliance on recognized transfer mechanisms—such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the competent authorities in the UK (as applicable)—unless the destination of the data transfer is deemed to provide an adequate level of protection.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice in accordance with applicable law. Contact Information

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please call us, send an email to towslegqko@gmail.com, or contact us via the following address: No. 17 Yinghui Street, Du'an Yao Autonomous County, Hechi City, GX, 530700, CN.